These organisations offer help in a way that you need it, when you need it. Please select the icon or the site link to be directed to the chosen organisations website for more details and to find the right help for you.
Age range All
Location National
Support offered Beat exists to encourage and empower people to get help quickly, because we know the sooner someone starts treatment, the greater their chance of recovery. People can contact us online or by phone 365 days a year. We listen to them, help them to understand the illness, and support them to take positive steps towards recovery. We also support family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health. And we campaign to increase knowledge among healthcare and other relevant professionals, and for better funding for high-quality treatment, so that when people are brave enough to take vital steps towards recovery, the right help is available to them.
Access 365 days Online, phone
Age range All ages
Location National
Support offered Need to talk? Whatever’s on your mind, we can help. Even if you just need someone who understands or want advice for a friend.
The teams we work with help lots of people like teenagers in schools, parents of young children and mums with new born babies
We work with teams across the UK so you will get help from health professionals near you. Staff share secure electronic records of conversations so you never have to repeat yourself and all teams follow strict confidentiality rules.
Access Text
Age range Under 19 years
Location National
Support offered Childline is here to help anyone under 19 in the UK with any issue they’re going through.
You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.
Childline is free, confidential and available any time, day or night.
Access 24/7 Phone, Email
Age range All
Location National
Support offered We help people through one of the most painful times in life – with bereavement support, information and campaigning
Access Monday: 9.30am-5pm
Tuesday: 9.30am-8pm (on Tuesday 19th October the Helpline will close at 17:00pm)
Wednesday: 9.30am-8pm
Thursday: 9.30am-8pm
Friday: 9.30am-5pm
Saturday and Sunday: 10am -2pm
Email, Online, Social Media platforms
Age range All
Location National
Support offered The Good Grief Trust exists to help all those affected by grief in the UK. Our vision is to help those bereaved from day one, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.
We bring bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.
Access 10:00 - 16:00 Monday to Friday
Email/Online/Phone
Age range All ages
Location Wales
Support offered Hafal (meaning ‘equal’) is the principal organisation in Wales working with individuals recovering from mental health problems – with a special emphasis on those with a serious mental illness – and their carers and families. We also support others with a range of disabilities and their carers and families.
We are managed by the people we support: individuals affected by illness and their families.
Access Provides guidance and signposting to additional services
Age range All ages
Location National
Support offered HeadStart looks at how young people’s mental wellbeing is affected by their experiences at school, their ability to access the community services they need, their home life and relationship with family members, and their interaction with digital technology.
Working in schools, and with families, charities, community and public services, the HeadStart partnerships are designing, testing and implementing different approaches to:
build young people’s emotional resilience
respond to the early signs of common mental health problems
provide additional joined-up support when and where it is needed.
By raising awareness of young people’s mental wellbeing, the HeadStart partnerships also support adults to know how to spot the early signs of problems, know what they can do to provide support, and where to go to get more specialised help.
Access 6 areas across the UK - digital platform
Age range All ages
Location National
Support offered Is a free, safe and anonymous online mental wellbeing community including live chat with the team, discussion boards, magazine with helpful articles and a daily journal a magazine
Access Digital platform, options to access online live chat options
Age range Up to 25 years
Location National
Support offered Mermaids supports transgender, nonbinary and gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. We also currently offer web chat support to students up to the age of 25.
Transgender, nonbinary and gender-diverse children and teens need support and understanding, as well as the freedom to explore their gender identity. Whatever the outcome, Mermaids is committed to helping families navigate the challenges they may face.
Access 9am - 9pm Monday to Friday
Call, webchat, Email
Age range All ages
Location National
Support offered No Panic is a registered charity that helps and supports those living with Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Access 10am - 10pm 7 days per week and a 24hr crisis helpline. Dedicated youth helpline for under 18 yrs Mon/Tues/Wed/Fri 3pm-6pm
Thurs: 3pm-8pm
Sat: 6pm-8pm
Phone, online
Age range All ages
Location National
Support offered Provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person.
Access Opening hours 9am to midnight – 365 days a year, Phone, email
Age range All ages
Location National
Support offered 24/7 365 days a year - they are here to listen and provide support.
Access 24/7 All
Age range All ages
Location Scotland
Support offered SAMH operates over 60 services in communities across Scotland. Our services are person centred and based on an ethos of recovery.
Access Call for further information and signposting 9 - 5 Monday to Friday
Age range All
Location National
Support offered Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had more than 900,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.
Access 24/7 Text
Age range All
Location National
Support offered Provides free, confidential support for young people under 25 (11am – 11pm every day) The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social, through our free, confidential helpline or our counselling service.
Access 11am to 11pm daily
Call, online or Email
Age range 16 and over
Support offered togetherall is a digital mental health support service which is available online, 24/7, and is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides monitor the community to ensure the safety and anonymity of all members. In addition to togetherall's online community, you will have access to a wealth of useful resources and can work through tailored self-help courses covering topics such as anxiety, sleep, weight management, depression and many more.
Access Digital platform 24/7
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